Moonstone Necklace Sway

Orders are usually delivered within 5-7 business days. Individual orders may take 7 to 16 business days for delivery. Delivery details will be provided in your order confirmation email.

⏱️ If a specific delivery date is important to you - before placing an order, please contact us so that we can confirm that we can meet your deadlines.

REGULAR CLEANING

Clean jewellery regularly to keep it sparkling. Use a mild jewelry cleaner and a soft brush to remove dirt, oil and residue from precious metal and stones. Avoid using harsh chemicals or abrasive cleaners as they can damage the metal and gemstones.

PROFESSIONAL REVIEW

Schedule regular checkups with a professional jeweler to make sure your jewelry is in good condition. He can check for loose rocks, worn branches, or other problems that may need attention. It is recommended that everyday jewelery be checked at least once a year.

SAFE STORAGE

When not wearing jewelry, store it in a clean, dry place, preferably in a jewelry box or bag. Keep it away from other jewelry to avoid scratches or damage. Do not store jewelry in damp areas or near heat sources, as extreme temperatures can affect the metal and gemstones.

AVOID CHEMICALS

Remove jewelry before performing activities involving aggressive chemicals or abrasive materials. Chemicals found in household cleaners, cosmetics and swimming pools can damage the metal and gemstones of your jewellery. Be sure to remove jewelry before applying lotion, perfume, or hairspray.

CAREFUL ATTITUDE

Treat your jewelry with care to avoid unnecessary wear and tear. Do not hit it against hard surfaces or subject it to sudden shocks. Remove jewelry before vigorous activity or sports to avoid damage.

FIXTURE MAINTENANCE

Inspect gem settings regularly to ensure they are secure and in good condition. Loose or damaged fasteners can lead to stone loss, so it's important to fix it right away. If you notice loose or bent fasteners, take the jewelry to a jeweler for repair.

CARE OF GEMS

Different gemstones may require special care instructions. For example, diamonds are tough and can withstand everyday wear and tear, but softer gems like emeralds or pearls may need extra care. Research the care instructions for your gemstone to ensure proper care.

INSURANCE COVERAGE

Consider getting insurance coverage for more expensive jewelry to protect it against loss, theft, or damage. Contact your insurance provider to learn about jewelry insurance options and to ensure that your jewelry is properly insured.

• If you have any questions, you may find an already prepared answer in the Questions section.
  
• We have gathered information about warranty, return and exchange of jewellery in the Terms section.

• You can contact us on our contact page . We will be happy to assist you!